green motion - toronto airport car rental companies
green motion depot information
Green Motion Rental Terms for travel between 01-Jun-2018 and 31-Dec-2024
Pricing is quoted on a ‘per day’ basis (24-hour period)
All pricing shown is in Canadian Dollars (CAD).
Third Party Liability (SLI)
Energy recovery Fee
Fuel recovery Fee
Vehicle license Fee
Roadside Assistance Fee
Premium location charge 16.96%
Harmonized sales tax 13%
Collision Damage Waiver (CDW) with excess
Theft Waiver (TW) with excess
Young driver surcharge
Senior driver surcharge
Driver Age Requirements
Minimum/Maximum age: 23 to 80 years
Young driver surcharge applies to ages: 23-24. Charge $20.00 per day.
Senior driver surcharge applies to ages: 76-80 years. Charge $20.00 per day.
Driver License Requirements
The renter and the driver have to be in possession of a valid driving licence
Driving licenses must be held for a minimum of 2 years and valid for at least 30 days after check-in
License holders need to present a photo card.
There are limitations on accepting driving licences. Driving licences should be in English, Latin or
International Driving licences are required when a driving license is not in English, Latin or Cyrillic
Any driver must produce a valid, original copy of their driving license including photo ID.
In the event that a customer arrives at the rental desk without the necessary documentation as
stated above, the booking will be cancelled. In these cases, there will be no refund.
Additional drivers are allowed, at a cost of $10.00 per day
Collision Damage Waiver (CDW): VAT Included
This is not insurance and is an optional product available for purchase at the time of rental. In most
states, in the event of any other loss or damage to the car, regardless of fault, your financial
responsibility extends to the full value of the car at the time of rental, less its salvage value, plus
expenses for towing, storage impound fees, an administrative fee and a reasonable charge for loss of
|Car Group||Daily cost||Excess amount||Deposit Amount|
|ALL||$ 25||$ 2,000.00||$ 2,000.00|
Please note that Green Motion includes Theft Protection Insurance as a package in the Basic
Coverage. Customer will be charged the excess amount in case of damage or theft with the vehicle
Your booking does not include Collision Damage Waiver (CDW). Customers need to subscribe to
Green Motion CDW insurance locally or show proof of insurance.
Complete Cover Package: Super CDW covers the waivable amount in case of damage or theft -
SCDW does not cover any damage to the interior or underside of the rental vehicle, tyre and wheel
damage, broken or lost keys or contamination of fuel, neither in event of deliberate intent.
Local tax included.
Super Collision Damage Waiver: VAT Included
|Car Group||Daily cost||Excess amount||Deposit Amount|
|ALL||$ 15||$0||$ 500|
Note: Super CDW covers the waivable amount in case of damage - SCDW does not cover any damage
to the interior or underside of the rental vehicle, tyre and wheel damage, broken or lost keys or
contamination of fuel, neither in event of deliberate intention.
Excess Reduction Waiver
|Car Group||Daily cost||Excess amount||Deposit Amount|
|ALL||$ 8||$ 0||$ 750|
Third Party Liability Protection (TP): VAT Included
You may be held responsible for damage to or loss of tyres, windscreens, glass and undercarriage.
Please check with the car rental agent on arrival.
If you purchase the Excess Reimbursement Insurance from a third party, the credit card holder will
be required to present his/ her credit card at the rental desk in order for the car rental agent to
authorize the deposit.
Third party liability is included in the rates, and limited to $1,000,000 for property and bodily
Wheels and Glass: WG is extra optional insurance for damage to the Wheels and Glass of the rental
vehicle. VAT included
|Car Group||Daily cost|
Special Equipment / Optional Extras
All optional extras can be subject to price changes without notice; additionally optional extras are
subject to availability.
Baby seat: $10.00 per day – No maximum – On request
Child seat: $10.00 per day – No maximum – On request
Child booster seat: $10.00 per day – No maximum – On request
Sat Nav/GPS: $15.00 per day – No maximum – On request
Airport fee and local taxes are included in the price
One way hire is not allowed
We operate a Fair Fuel policy; we ask customers to return the car with the same level of fuel as
supplied at the time of collection.
Missing fuel will be charged per litre (daily rate) and an additional charge of $25.00 (Refuelling Fee).
Your vehicle will be supplied with fuel. To avoid incurring fuel charges you will need to return it
approximately same level. You may be required to leave a fuel deposit reserved on your credit card
that will be released when you return the car with same amount of fuel. Missing fuel will be charged
on your return. The price per litre charged by the rental agent may be significantly higher than the
price at the local service station.
Fuel charges are payable at the rental desk unless otherwise stated in the top section of rate details.
Unlimited mileage within Canada. In case of cross boarding, mileage will be limited.
Please check cross border policy
Cross Border Policy
Vehicles are allowed to travel to the US with authorisation. A $10 fee would apply
Mileage is limited to 200 km per day and a maximum of 4000 km per month.
Additional kilometer will be charged at the rate of $0.20/km
Travel to any other countries is not allowed.
Accepted Payment Methods
Only credit card payments are accepted.
Accepted for deposit and payment: MasterCard and Visa
Not accepted for deposit and payment: Pre-paid credit cards, American Express, Diners, Laser,
Maestro, debit, or Switch cards
A deposit amount of excess will be held against your card(s) for the period of the booking.
Credit card(s) must be in the name of the main driver.
Make sure you have a large enough limit to cover the excess.
In the event that you fail to present a valid credit card or lack of sufficient funds available on the
credit card, car rental agent may refuse to release the vehicle. In these instances, no funds paid will
Form(s) of ID
A valid photo ID (passport or national ID).
Our vehicles are classified into groups using the ACRISS codes for clarity of booking. The group is
indicated in the bottom right of the vehicle image and the description at the top left. The group will
print on your reservation.
Reservations are confirmed for a group and not a particular model unless shown otherwise. We are
unable to guarantee a particular make/model or fuel type unless a guaranteed model group has been
The vehicle shown on any documentation is for guidance only and may be substituted with an
alternative, similar or upgraded vehicle at our discretion.
Vehicles must be returned to the location/drop off point in the same condition as when it was picked
up/delivered. It is the responsibility of the renter to ensure that the vehicle is thoroughly checked
prior to taking custody of the vehicle.
Whilst in charge of the vehicle the client accepts responsibility for maintaining the roadworthiness of
the vehicle and agrees to take remedial action to avoid unnecessary cost/damage. This will include
maintaining oil levels, tire pressures and other common sense actions to maintain the vehicle if
before authorized. Costs will generally be covered only if it’s authorized in advance from the rental
Renter returns the vehicle in a clean condition (normal wear and tear excepted). If the vehicle is
exceptionally dirty upon return or if there is damage to the seats, seat upholstery or the carpets an
additional charge for deep cleaning will apply. This charge will be dependent upon the actual state of
the vehicle when returned.
Any damage caused to the vehicle, if returned out of hours is the responsibility of the hirer until our
staffs have checked in the vehicle.
A printed version of your voucher must be produced upon arrival at the rental desk. Failure to
present the voucher means the car rental agent may charge you at the local rates. Please note: We
are not responsible for overcharges on rentals where the voucher was not presented to the local
agent on collection of the vehicle. If you do not present the required documents, the documentation
is not valid or you do not have enough funds on your credit card, the car rental agent may refuse to
release the vehicle and no funds will be reimbursed
Deep cleaning of the car
Green Motion operates a no smoking policy for all vehicles. If you have smoked or allowed smoking
within the vehicle charges will apply
A valeting fee will be surcharged to rectify any soiling due to cigarette (or cigar) smoke / ash in the
minimum amount of $150 incl. tax
Animals in our vehicles
We request no animals are transported in our vehicle unless contained. A valeting fee may be applied
to rectify any soiling due to animal transportation. The minimum fee will be at least $250 incl. tax.
Please check www.greenmotion.com for our applicable opening hours at your time of rental / arrival
/ departure (pick-up, return etc.)
Please always check before, location may be closed for pickups and returns on Country’s or local
Out of Hours Collection and Drop Off
If an out of hours service is available then rental station will attract at $50 charge per event payable
on collection. Out of hours requests are treated as on request and cannot be guaranteed.
After (20:00 pm) may attract a higher fee or may not be available. Not all locations offer out of hours
returns and a 24 hour service should not be assumed where out of hours service is offered.
Delayed Collections/No Show Policy
In the event that a customer experiences flight delays the customer will not be charged an out of
hours surcharge within 1 hour of the intended arrival time – if a flight number is provided. If no flight
number is provided then the location may close without notice. No refunds will be given for rentals
ended early, late collections, no shows or cancellations made after the rental start date, even if
cancellation protection is taken.
Please note that it may not always be possible to extend the hire. When the rental branch agrees to
extend the hire, the rental will be charged at the prevailing rate which may be higher or lower than
the original booking rate.
Non-authorized rental extension
$500 per rental. Penalty above the rental charge and the driver will be black listed (decline for future
Early Returns/Unused Rental Days
No refunds (partial or full) will be given for rentals ended early, late collections, no shows or
cancellations made after the rental start date.
Green Motion will charge if keys are lost or damaged. Please note that if a vehicle is stolen and keys
are not returned to the rental location, the hirer will be deemed negligent. Lost keys are deemed as
negligence and are not covered under the insurance excess limitation or risk reduction packages.
Drivers will be liable for all costs relating to recovery, loss of use and repair. This list is not exhaustive.
Fines, Penalties and Administration Charges
It is the responsibility of each hirer to cover the cost of any parking fines and traffic violations. When
fines or traffic violations occur and a Green Motion location is involved in administering the charge
then an administration fee will be charged to the customer.
Late drop off
For D/O 60 or more minutes, we charge a whole new rental day. Apply for all car groups.
Grace period: 1 hour
Reservation amendments must be requested in writing, fax or email at least 24 hours prior to the
start of your rental. Please note that telephone amendments will not be accepted. An amendment
request is not assured and amendments will be treated as a new booking.
Some of our vehicles contain tracking devices which will be used in accordance with our data
All complaints should be made in writing either through our Online Contact Form found on our
Contact Us page or via email to firstname.lastname@example.org within 30 days from the last day of your
rental. Whilst we do try to resolve all cases brought to our attention, those raised after this period
may not be considered. If at any point during the investigation process communication ceases for a
period of more than 30 days, the case will be considered closed and no further action will be taken.
All information relating to privacy and data protection when using a Green Motion service will be
All bookings are subject to our terms and conditions.
Green Motion Limited cannot accept liability for any charges incurred on documentation signed for
and accepted locally.
Green Motion Limited will not be held responsible for anyone driving under the influence of alcohol
or drugs causing wilful damage, off road driving or driving without due care and attention. The
customer will accept responsibility in respect of such claims. This list is not exclusive.
When comprehensive insurance is taken out it is to provide the customer with entitlement to drive
and covers the vehicle in the event of an accident. In the case where a customer is found negligent
Green Motion Limited and its locations reserve the right to pursue the customer for the recovery of
all losses incurred.
Calls to Green Motion may be recorded.
Terms and Conditions Issued June 2018 and may be subject to change at any time.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.